Clay Richardson at Forrester Research has just published a great research paper on “The ROI of BPM Suites.” Clay puts forward some very exciting market data demonstrating the enormous business value of process improvement through BPM software. He also gives insightful prescriptive guidance on how to plan, measure and maximize BPM suite return on investment. According to Clay’s data, “implementing a BPM suite produced an expected return on investment (ROI) of 58% and a net present value (NPV) of $1,585,457 over three years via an on-premises deployment.”

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Tags: , Appian Cloud, BPM, Business Process Management, Forrester, Nokia Siemens Networks, ROI

New research from Aberdeen Group validates what many business and IT leaders have discovered for themselves: accelerating process improvement efforts with BPM is yielding significant returns as organizations continue to grapple with the unstable global economy.

The new report, called “BPM Accelerated: Slashing Cost and Time with Agile Business Processes,” uses Aberdeen’s methodology of Best-in-Class, Industry Average and Laggard to show that leading companies were able to achieve an average 18 percent year-over-year reduction in operating cost and an average 16 percent reduction in process cycle time through a comprehensive strategy for BPM.  More »

Tags: , BPM, ROI