Experience the power and simplicity of worksocial at Appian World. We created a mobile conference application to help you maximize your time, interact with presenters and attendees, and share your experience at our premier BPM conference. The Appian mobile app allows conference attendees to participate from a mobile device, easily access the following information and more from their fingertips:

• Venue and Travel Information
• Twitter Updates
• Conference Agenda
• Session & Conference Feedback
• Share Your Experience with Multimedia
• Online Collaboration

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Tags: , Appian World 2013, Mobile, mobile BPM, worksocial

The official count-down is on: Appian World 2013 is only two weeks away! Don’t miss the premier event in the BPM software industry. The bad news is the pre-conference training sessions are completely sold out. The great news is that we’re still adding even more exciting and thought-provoking content to the conference agenda.

Executives and process professionals from government and commercial sectors alike will find a process improvement “one-stop-shop” at Appian World 2013. Industry directions and predictions from leading analysts; Appian’s worksocial vision and roadmap; hands-on product training and exclusive tips and tricks sessions; roundtable discussions on mobility, industry solutions and more; and a wealth of “worksocial in action” case studies and lessons-learned from Appian customers.

Just added to that roster of customer presentations: Phil Klokis, CIO at GSA Public Building Service, and Will Barrett, Senior Operational Officer at Bank of Tennessee.

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Tags: , Appian World 2013, mobile BPM, Social BPM, worksocial

Are you content with the status quo? The desire to evolve is embedded in our DNA. We grow, we learn, we better our lives, and hope the generation after us will have an even brighter future. For professionals who improve processes to increase business performance, an “as-is” process is simply not good enough. They look for ways to create a vision for “to-be” processes in the ideal state, then utilize methodologies, resources, and technologies to implement them for real, measurable benefits.

Pushing process to the edge to incorporate customers and partners has long been a goal of BPM. With social and mobile technology, that goal is now being realized. Instead of improving fixed and standardized processes (think manufacturing assembly line), today’s BPM professionals have to consider various dynamic, spontaneous, and often unpredictable interactions from multiple channels. More »

Tags: , BPM, bpms, mobile BPM, Social BPM

Contributed by Gabriel Borges, Consultant, Appian Professional Services

Did you know that there are almost as many mobile-cellular subscriptions as there are people in the world? As global mobile penetration approaches 100% while Internet users remain at 40%, it is clear that mobile is becoming a more effective and important medium for just about everyone. Marketers, service providers, businesses, and even government agencies are placing bets on mobile techologies, which is one of the top three CIO priorities in 2013.

The ability to access information, update data, and collaborate from mobile devices can deliver a better customer experience  provide faster response time, and deliver higher quality service. A sound mobile strategy can make or break a company in today’s highly competitive and connected world. So how do you start embracing mobility and implementing effective solutions that are fast to rollout?

This post is a part of the mobile case study series from Appian’s Center of Excellence (CoE). The series shares proven strategies, best practices, and implementation methods of real customer use cases. View the embedded video for a quick demo of a mobile Facilities Management application in action. This example of tapping into the power of mobile and worksocial will help you see the possibilities in your organization.

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Tags: , mobile app development, mobile applications, mobile BPM

Yelp. Twitter. Amazon Reviews. Google Local. It’s easier than ever for customers to share their experiences with brands — good or bad — and one negative comment is often worth ten positive comments. It’s clear that customer engagement has become a major differentiator for businesses in the 21st Century. In the age of social and mobile, when everyone is ready to broadcast their opinions to the world, how can your business ensure a positive customer experience? The business processes that govern how a company operates at every level are what ultimately determine customer satisfaction and loyalty. Social and mobile computing are the ticket to modernizing these business processes and driving growth.

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Tags: , kmworld, mobile BPM, Social BPM, Webinar

Federal News Radio put together a fantastic roundtable on Mobility in Government this week, moderated by Jim Flyzik of the Flyzik Group. Panelists included CTOs from National Nuclear Security Administrations, the US Army, and the EPA, as well as Appian’s own VP of Federal Sales, Chris O’Connell. During the discussion, Chris talked about Appian’s experience with mobile applications for government agencies, such as public building site inspections for the GSA. Using mobile applications, the GSA is able to get instantaneous site inspection results with more transparency and collaboration.

View the full discussion on YouTube.

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Tags: , BPM for Government, mobile BPM

Infographic: Mobile BPM and Mobile Business Processes

Published by: Appian on February 22nd, 2013


Mobile BPM is the answer
1. We have entered the “post-PC” era.
2. “Bring Your Own Device” is the norm.
3. The challenges of managing mobile business processes are real for IT departments.
4. The value is clear.
5. Employees want productivity, but mobile today is disconnected.
6. Mobile BPM is the answer: Mobile integrated with “real work”
Welcome to worksocial by Appian.

Ben Farrell

Tags: , mobile BPM, worksocial

The last post on “Get Started with Mobile BPM” covered how to identify new projects for mobile applications development. Stakeholders can assess project complexity and prioritize projects that would bring high value to the organization by listing and weighing: key user groups, core processes, quantitative metrics, and key performance indicators.

 
This and the following posts in the series will highlight a few mobile use cases across industries. We will surface key challenges in traditional processes and work methodologies. Than share opportunities to transform work and the business. Lastly, highlight benefits to the organization with Appian’s worksocial approach through a customer case study.
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Tags: , BPM, bpms, mobile apps, mobile BPM

2013 will be the year that employees begin to use mobile devices more than PCs to get work done (Forrester, “Tablets Will Rule the Future Personal Computing Landscape”, April 2012). To get ahead of this wave, it’s vital that any new application deployed to users be fully mobile-enabled. Appian provides a mobile enterprise platform for knowledge workers to access key data, reports, tasks and actions from their mobile device so they can do real work and see timely results on the go.

Recognizing the need to go mobile is easy; however, understanding how to implement that vision is not always immediately obvious. To help customers understand how a mobile-enabled application looks and behaves, Appian has released a new Reference Application focused around the mobile user.

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Tags: , BPM software, Center of Excellence, mobile app development, mobile BPM

The premier event for Appian customers, partners, and the business process management (BPM) community is coming up. If you are new to BPM and want to learn how to leverage the power of modern technology to improve business processes and increase organizational effectiveness, this is the event for you. Appian World 2013 will take place from April 29th to May 1st at the historic Ronald Reagan Building in the US Capitol, Washington DC.

 
Industry visionaries and analysts will share insights on how disruptive technologies like social software, mobile, and cloud will change the future of work. Executives from innovative companies across industries will share their journey and success stories on transforming the way they work and do business. In addition, Appian World will feature a dedicated track for practitioners who are Starting the Journey in BPM. This track is ideal for business analysts, project managers, department leads, consultants, and anyone who is passionate about improving processes and performance. More »

Tags: , Appian Cloud, Appian World 2013, BPM, customers, mobile BPM, Social BPM, worksocial