Contributed by Gabriel Borges, Consultant, Appian Professional Services

Did you know that there are almost as many mobile-cellular subscriptions as there are people in the world? As global mobile penetration approaches 100% while Internet users remain at 40%, it is clear that mobile is becoming a more effective and important medium for just about everyone. Marketers, service providers, businesses, and even government agencies are placing bets on mobile techologies, which is one of the top three CIO priorities in 2013.

The ability to access information, update data, and collaborate from mobile devices can deliver a better customer experience  provide faster response time, and deliver higher quality service. A sound mobile strategy can make or break a company in today’s highly competitive and connected world. So how do you start embracing mobility and implementing effective solutions that are fast to rollout?

This post is a part of the mobile case study series from Appian’s Center of Excellence (CoE). The series shares proven strategies, best practices, and implementation methods of real customer use cases. View the embedded video for a quick demo of a mobile Facilities Management application in action. This example of tapping into the power of mobile and worksocial will help you see the possibilities in your organization.

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Tags: , mobile app development, mobile applications, mobile BPM

2013 will be the year that employees begin to use mobile devices more than PCs to get work done (Forrester, “Tablets Will Rule the Future Personal Computing Landscape”, April 2012). To get ahead of this wave, it’s vital that any new application deployed to users be fully mobile-enabled. Appian provides a mobile enterprise platform for knowledge workers to access key data, reports, tasks and actions from their mobile device so they can do real work and see timely results on the go.

Recognizing the need to go mobile is easy; however, understanding how to implement that vision is not always immediately obvious. To help customers understand how a mobile-enabled application looks and behaves, Appian has released a new Reference Application focused around the mobile user.

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Tags: , BPM software, Center of Excellence, mobile app development, mobile BPM

Appian’s government customers are at the fore-front of driving real business value by modernizing processes for a mobile world. Organization’s like the Dept. of Veterans Affairs are using our Mobile BPM to improve agency efficiency and maximize constituent communication and service delivery. Mobile presents issues, to be sure (many of which Appian customers can side-step through our unique and highly-secure “write once, deploy anywhere” architecture), but the benefits far outweigh the risks.

As your agency grapples with going mobile, hear the latest views and get involved with the discussion at the third annual Federal Mobile Computing Summit and Technology Showcase. Appian is a proud sponsor of the event, happening tomorrow at the Ronald Reagan Building in Washington, D.C.

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Tags: , BPM for Government, federal mobile computing summit, mobile app development, mobile BPM

“BYOD is about offering choice to customers. By embracing the consumerization of Information Technology (IT), the government can address the personal preferences of its employees, offering them increased mobility and better integration of their personal and work lives. It also enables employees the flexibility to work in a way that optimizes their productivity.”

The above is from the new Federal agency “Bring Your Own Device” toolkit published by the Digital Services Advisory Group and Federal Chief Information Officers Council. The toolkit provides a list of key considerations to inform an agency BYOD policy, as well as a series of sample policies and three case studies on agencies that have put BYOD into practice. For all of this, the document has nothing to say about how – from a practical mobile app provisioning perspective – agencies can most effectively and securely accomodate BYOD. Appian has the answer through our revolutionary and highly-secure “write once, deploy anywhere” Mobile BPM platform.

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Tags: , BPM for Government, BYOD, Government 2.0, mobile app development, mobile BPM

Are you thinking about taking your enterprise application mobile? Want to learn best practices in developing mobile business process management (BPM) applications using the Appian Suite?Join us for an one hour Tips & Tricks Webinar on Best Practices in Mobile BPM on June 28th from noon to 1 PM EST. Over 490 million smartphone devices shpiped in 2011, representing about 31% of all phone shipped (Source: IDC & mobiThinking). Besides using smartphones for personal communications and entertainment needs, more mobile users want to have connectivity to business applications. Appian enables employees to stay connected to and participate in critical business processes while on-the-go.

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Tags: , Appian Cloud, Cloud BPM, Events, mobile app development, mobile BPM, Webinar

Forrester’s Ted Schadler recently blogged about “The Mobile Goat Rodeo.” In case you’re unfamiliar (as I was), goat rodeo is a term “used by aviation people (and others in higher risk situations) to describe a scenario that requires about 100 things to go right at once if you intend to walk away from it.” Ted’s right that the path to enterprise mobility has a lot of moving parts, but using a Mobile BPM platform for code-free mobile app development removes a lot of the complexity.

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Tags: , Appian 6, Business Process Management, enterprise mobility, Forrester, mobile app development, mobile BPM