The analysts at Forrester are talking about a business technology transformation they are seeing; one that they have defined as a shift from “Information Technology (IT)” to “Business Technology (BT).” On a recent webinar, VP and Research Director Connie Moore cited a move away from the traditional notion of “business & IT alignment” to a more holistic fusion of the two that will better-address 21^st Century business needs. Business process professionals are on the frontline of this BT transformation, supported by a dramatic evolution in business process management software and the strategies and methodologies behind its use. More »

Tags: , BPM, BPM in the Cloud, BPM Methodology, Business Process Management, Forrester, Lean BPM, SaaS BPM

There’s a lot of discussion right now about applying Lean principles to BPM initiatives – and for good reason. BPM is about removing waste across the enterprise and maximizing all facets of performance, ultimately to enhance the delivery of goods, services and support to customers. Lean is a philosophy and methodology for creating maximum value with less work, originating from the base notion that anything that doesn’t directly add customer value is wasteful. More »

Tags: , Appian 6, Appian Forum, BPM, Business Process Management, Forrester, Lean BPM