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Posted on February 17th, 2010 by Malcolm Ross
One problem with “hot” technology markets like BPM is that while industry hype raises awareness of the need, it also breeds lots of confusion for end user organizations. Industry pundits are ratcheting up the urgency meter, exclaiming that “BPM is mainstream” and if you’re not in the game, you’re falling behind. At the same time, the related flood of theories and jargon about strategies, technologies, and methodologies coming from these same pundits (and vendors, too, of course) tend to cloud the waters rather than clear them. More »


