BPM software will only reach its true potential when more people inside (and outside) the organization get involved. Social BPM is a great way to extend the reach and impact of the technology across an organization – to get more people to “Be Part of the Process,” as we say at Appian. But this isn’t just our opinion. It’s also the opinion of Clay Richardson, Senior Analyst for Forrester Research, as expressed in his keynote address at our recent Appian World 2011 conference.

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Tags: , Appian 6, Appian World 2011, Business Process Management, Collaboration, Forrester, Social BPM

Only a few posts left on the topic of “The Technical Case for Case Management”.  If you are catching up – refer to my previous posts (Part1, Part2, Part3, Part4).  During this series I’m exploring thoughts around exactly what is Case Management and what technical features are really required to have a complete Case Management solution.

In this post, I’ll be exploring the role of Collaboration and Enterprise 2.0 in the context of Case Management.  I’ve been looking forward to discussing this topic.  Collaboration and Social Media are hot topics right now and I believe many organizations are still trying to understand how to apply consumer style collaboration (Twitter, Facebook, etc..) in the context of their organization. More »

Tags: , Appian, BPM, Case Management, Collaboration

I had another chance to speak with Enterprise Technology Management (ETM) in a roundtable podcast hosted by Dana Gardner from Interarbor Solutions and a couple other BPM vendors.   Topics in this roundtable discussion included different perspectives on current and future trends in Business Process Management, the evolving role of IT over the next decade, and modern day SOA best practices. 

As usual, ETM does a great job selecting topics that are meaningful to today’s IT professionals and gathering insights from experts across the industry.  You can click on the podcast link and register to download and listen to this informative roundtable discussion.

Malcolm Ross

Director Product Management

Tags: , Agile, Appian, BPM, Business Process Management, Collaboration, ETM, IT, podcast, SOA

I recently had the opportunity to sit down in a podcast with Ali Klaver, Managing Editor of Enterprise Technology Management (ETM) to discuss the growth of BPM inside corporations, common benefits customers are realizing with BPM and how BPM is increasing the collaboration between IT and business. 

We certainly live in exciting times in the BPM industry.  We have seen dramatic consolidation in the industry as well as dramatic growth in adoption of BPM platforms.  If you are an IT professional, and not up-to-speed yet on BPM, I encourage you to listen to the podcast and start your research in how your role will be changing over the next several years.   The future is all about alignment of IT/Business for a common “Shared Purpose”, agile development, SaaS and Cloud offerings, and using a common tool to jointly model and manage your enterprise processes and applications.

To listen to this podcast, follow the link to the ETM website and register.  ETM additionally offers a variety of other great resources to learn about trends in the IT and BPM industry.

Malcolm Ross, Director Product Management, Appian

Tags: , Agile, Appian, BPM, BPM in the Cloud, BPM Methodology, Business Process Management, Collaboration, ETM, IT, podcast, SaaS BPM