Results have been announced for the Global Awards for Excellence in BPM and Workflow 2010. We are very proud to say that Appian customer Nokia Siemens Networks (NSN) has won the Gold Award for a global BPM program delivering millions of dollars in return on investment annually. While NSN’s program is globally deployed, the company was officially recognized in the Middle East/Africa region (NSN’s Global Head of BPM, Nick Deacon, is based in Dubai).

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Tags: , Appian, BPM, Business Process Management, Center of Excellence, Nokia Siemens Networks, UPS

Six Sigma IQ has a great article from John Jarrett, director of BPM at AGF Trust talking about implementing enterprise-wide BPM. AGF Trust is an Appian customer using our platform across six product lines and multiple departments. Their BPM Program touches numerous functional areas within the investment management firm, including Client Services, Finance, Funding Teams, Ongoing Administration, and Underwriting.

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Tags: , Appian, BPM, BPM for Financial Services, Business Process Management, Center of Excellence

Not to bring up “Joe the Plumber” again, one month after the election, but I’d like to take a minute to highlight how “Sharing the Wealth” among Appian users has benefitted our Appian customers.  More »

Tags: , Center of Excellence, SOA

Another member of Appian’s professional services organization, Medhat Galal, was chosen to provide insight for DM Review on an article entitled Centers of Excellence: The Path to Process Innovation Success.  In this article Medhat provides great insight in why organizations need a CoE to compliment any BPM initiative.  He also covers defining a CoE and setting up it’s basic framework.

If you are pursuing your first project, I highly recommend this quick read on BPM Centers of Excellence.

Tags: , BPM, Center of Excellence

Many organizations ask leading BPM companies like Appian how to really enforce process change and focus on process throughout their organization.  We continuously drive our customers towards what we call a Center of Excellence around business process management.  We have seen many organizations adopt variations of this approach and even seeing CIO’s and COO’s morph into Chief Process Officers responsible for driving process effiencies across an organization.  More »

Tags: , BPM, Center of Excellence, Implementation