Posts Tagged ‘BPM for Human Resource Management’

As many organizations that sell into government know, we are entering into the annual “use it or lose it” phase – where government goes into last minute spending mode before the federal fiscal years ends on September 30th. It is a critical time for members of industry and government to effectively connect to seize opportunities that are mutually beneficial.

More specifically, the State Department is poised to spend over $56 billion in 2011, and the Department of Defense will remain a powerhouse of government spending. And, who wouldn’t want to hear directly from State Department and DoD officials about acquisition strategies?

Tomorrow morning, Appian is serving as the premier sponsor of the “Hottest Trends in Diplomacy and Democracy” at the Ritz Carlton in Tysons Corner. The event will showcase a candid conversation with State CTO Charlie Wisecarver, Business Transformation Agency’s Keith Seaman and Appian Chairman and CEO Matt Calkins. These three experts will lay out current trends and the plans for fourth quarter acquisitions, and will provide an overview of the 2011 agenda in the Departments of State and Defense.

It’s business time! Don’t miss out on an opportunity to get a bird-eye view into the State and DoD’s spending strategies! To learn more about the event click here. In addition, in the coming days, we will be featuring exclusive video content from the event. Stay tuned!

gyeates BetterGov Video:  Garry Yeates, Vice President, Professional Services, Appian, Discusses Flexibility of BPM Solutions for Government
We all know that government agencies are looking for technology solutions that can be quickly configured and tailored to meet their specific requirements. While this may not be the reality of many of today’s government technology integrations, Business Process Management (BPM) is a game-changer that actually meets these needs.

For example, Appian provides an “out of the box” acquisition template that is completely flexible and can be rapidly integrated and updated. Interested in hearing more about this? Check out this exclusive video with Garry Yeates, Vice President, Professional Services, Appian, who provides key insights into the flexibility of BPM:

Speaking of acquisitions, be sure to check out the “Hottest Trends in Diplomacy and Defense” Bisnow event on July 13th at the Ritz Carleton in Tysons Corner. The keynote presentation will come from Charles Wisecarver, CTO for the Department of State. Appian is the premier sponsor of the event, and Matt Calkins, Appian CEO, will speak on a panel alongside Defense Acquisition University CFO Mark Whiteside and Business Transformation Agency Acting Director Keith Seaman. Click here to learn more.

bpm106 galal BetterGov Video:  Medhat Galal, Director of Professional Services at Appian, Discusses How BPM Makes Our Great Nation More Effective
As many of us spent the past holiday weekend marking the birth of our great nation with family and friends, we are reminded of the fact that we are a nation of achievers who continually strive to do better – no matter the challenges we face.

As we have highlighted through out the BetterGov blog, government is taking proactive strides to be more effective and efficient through the use of Business Process Management (BPM) (versus COTS). Government agencies are taking this “American drive to be better” by enhancing their processes that will ultimately make them, and our great nation, stronger.

Following is an exclusive video interview with Medhat Galal, Director of Professional Services at Appian, who discusses how agencies are embracing this new paradigm of achieving their goals and missions through BPM. We hope you enjoy.

We are excited to roll out our first installment of the BetterGov video series.  From time-to-time, we will be showcasing video interviews with industry experts who discuss the deep impact Business Process Management (BPM) has on government.

For our first interview, we spent some time with Matt Calkins, Appian CEO, who discusses how BPM is creating an “effectiveness revolution” for government — where BPM is charting the course for a fundamental shift in federal agency efficiency and effectiveness.

In addition, he discusses how the U.S. Army created Army Knowledge Online (AKO), which was based on Appian’s leading-edge BPM solution technology that enables the streamlining of enterprise collaboration and facilitation of knowledge management.

Below is the full interview with Matt:

What are the biggest momentum-killers for any government acquisition and procurement project? If you guessed a) lack of a process-focused method, resulting in massive amounts of paper work and administrative overhead, and b) the need for more trained contracting officers in federal service, you are correct. And, if you also guessed lost savings, then you take the grand prize.

What is the grand prize? We’ll talk more about that later in this post. But first, did you know that the federal government is a major driver of our economy that spends approximately $530 billion annually for a wide range of goods and services to meet mission needs? For the government to spend this money effectively, it requires a highly complex acquisition and procurement system that adheres to very strict regulations.

Historically, the procurement and acquisition process for government was mired in the “momentum-killers” highlighted earlier. This was further reinforced by a recent study highlighted in Government Executive Magazine that found that federal procurement managers estimate they can save up to $158 billion annually by implementing more efficient acquisition processes and stronger program management training.

But the tides are turning. We are seeing government embrace Business Process Management (BPM) acquisition solutions (versus COTS) in order to gain process transparency, react quickly to change and improve process efficiency; thereby allowing federal purchasing organizations to successfully enhance the entire procurement lifecycle. Leading BPM Acquisition Management solutions provide:

1) a single, web-based offering for everyone from customers and contracting personnel to finance and vendors;

2) secure information sharing across multiple domains and functional areas;

3) easy compliance with the numerous Federal Acquisition Regulations – freeing up resources and accurately guiding less senior contracting personnel through an agencies unique procurement processes.

So, what is the grand prize? The simple fact of knowing and understanding that BPM is the new frontier for effective government procurement and acquisition, and the time and expenses it can save is the ultimate grand prize that is worth its weight in gold.

Finally, to learn more about government acquisition trends, be sure to attend the “Hottest Trends in Diplomacy and Defense” Bisnow event on July 13th at the Ritz Carleton in Tysons Corner. Three contracting leaders from the State Department and the Department of Defense will discuss current trends and the plans for fourth quarter acquisitions. And, Appian is the premier sponsor of the event with Appian CEO Matt Calkins speaking as well. Click here to learn more.

the next step Next Step Ubiquity:  BPM and Government

The textbook definition of the term ubiquitous is “being everywhere at the same time, or being constantly encountered.”  Ubiquity of business and IT services supports the drive for increased agency effectiveness, cross-agency collaboration and constituent inclusivity.  The term is very apropos for what is happening today as the government increasingly adopts Business Process Management (BPM).

How fast is this happening?  Many of our readers may not be aware that dozens of government agencies are currently using Appian’s BPM solutions.  To just name a few, Defense Acquisition University, Department of Justice, FDA, FEMA, National Oceanic and Atmospheric Administration, Library of Congress, the US Army and the US Marines have all experienced the benefit of increased efficiency and effectiveness through more flexible, agile and adaptive business processes.

These agencies have improved everything from dealing with committee approvals for new medical devices being introduced to the market; to reducing the time it takes for the onboarding of talent; enhancing a Micro-Purchase Management System; improving procurement processes; as well as providing visibility into acquisitions, budgets and spending.  Clearly, BPM for government addresses a wide breadth of applications – from the routine to the truly mission-critical – that are critical for effective governance.

While we recognize that BPM is still an emerging trend in government, we believe it will reach true ubiquity within the government sector within the next few years.  As the expression goes, there is a Starbucks on every corner; there should be BPM in every corner of government.  When that happens, the “effectiveness revolution” will truly be achieved; and we, as citizen-consumers of government services, will be the beneficiaries.

crossroads above “I Went Down to the Crossroads:” Where the Cloud Meets Constant Process Improvement

When thinking of “going down to the crossroads,” many are drawn to the classic folk tale of blues legend Robert Johnson. Johnson made a deal with the devil to ensure that he could be the most talented and influential blues songwriter and performer of all time. We like to think of the “crossroads” as a metaphor for the intersection of two things that will effectively create lasting change for the better.

In the BPM world, we are talking about the intersection of cloud computing and constant process improvement — both are now meeting at the crossroads and are helping government achieve efficiency goals in a more cost-effective manner.

U.S. CIO Vivek Kundra noted in the White House Open Government Blog that by using cloud services, the Federal Government will gain access to powerful technology resources faster and at lower costs. He also stated that the cloud frees the government to focus on mission-critical tasks instead of purchasing, configuring, and maintaining redundant infrastructure.

Here is where the big meeting at the crossroads happens. BPM applications and cloud computing together minimize the cost and risk that often come with larger IT integrations for government. One major government agency is leading the way by using Appian Anywhere, the BPM SaaS solution, to quickly scale up efforts to gather demographic data for 7,000 institutions around the U.S.

So, unlike Robert Johnson who had to sell his soul to the devil in order to attain his talents, by using BPM in the cloud there is minimal risk for government. And the rewards are immeasurable = the cloud is a low cost way to jump start any BPM-powered task and make government more effective.