Forrester analyst Craig Le Clair has published an excellent report called “Stuck In Cement: When Packaged Apps Create Barriers To Innovation.” In his related blog post, he frets that “concrete” is the more apt, but less poetic analogy. Based on the research findings, I suggest “Packaged Apps Are the Concrete Shoes Pulling Business Down.” That’s how dire a picture Craig paints, but he offers a ray of hope by positing that BPM Software is the answer.

More »

Tags: , application development, BPM software, Enterprise Resource Planning, Forrester, mobile BPM, Social BPM

Last week, we announced some very exciting stats about Appian’s success in Q3 2011 and for the year-to-date. It was our best quarter ever, and we’ve seen a 208% increase in product orders from 62 new customers so far in the year (compared to the same period last year). BPM software is a good business to be in right now, but our success is out-stripping the rest of the market for one reason: our dedication to innovation.

Mobile BPM is changing how and where organizations get work done, while it knocks down barriers to include executives, partners and customers in process. In combination with Social BPM, it’s creating new opportunities for customer engagement and brand-building. Cloud BPM is fundamentally changing the relationship between IT and the business. Innovative BPM is providing a complete platform that gives CIOs and their teams new economies of scale in application creation and delivery, while it unifies an enterprise that is fractured across divergent operating systems, applications and devices.

That last point is crucial. More than any other vendor, Appian is advancing BPM to meet the challenges faced by today’s CIO.

More »

Tags: , Appian World 2012, application development, BPM in the Cloud, CIO, mobile BPM, Social BPM

Congratulations to Crawford & Company (NYSE: CRDA; CRDB) for its outstanding showing in the recent InformationWeek 500, a list of the top technology innovators in the United States! This marks the third year in a row Crawford has placed on the list, the second year it has been named in the top 100 and the highest placement for the Company to date. In addition, the Company was named an industry finalist in the insurance category for the first time. Crawford’s record placement is the result of its focus on a variety of technology initiatives, including  business intelligence, social networking, global data warehouse technologies and Business Process Management software.

More »

Tags: , application development, BPM for Insurance, Crawford & Company, Informationweek, mobile BPM, Social BPM

Here’s some great news to start the year: we want to congratulate UPS for winning KMWorld Magazine’s 2010 KM Reality Award! The award recognizes an organization demonstrating leadership in the implementation of knowledge management practices and processes by realizing measurable business benefits. UPS uses Appian in support of a mandate from the company’s CIO to deliver better, faster service at reduced cost.

More »

Tags: , Appian, application development, BPM, Business Process Management, UPS

Research firm IDC has published a very interesting case study on how solution vendor psHEALTH is using BPM in the cloud to drive rapid development of custom solutions for healthcare providers in the UK. There is increasing awareness of how organizations are using BPM to speed internal application development – particularly via the cloud. IDC’s paper is particularly interesting because it highlights a new and growing trend of Independent Software Vendors (ISVs) leveraging a BPM Platform-as-a-Service (PaaS) for accelerated solution deployment to their customers. More »

Tags: , Appian, Appian Cloud, application development, BPM, BPM in the Cloud, Business Process Management, Case Management, IDC, OEM, psHealth, SaaS BPM

The demand for BPM-based Dynamic Case Management solutions in the healthcare industry continues to grow. The fact is, using BPM software raises the level of patient care and supports better health outcomes. It does this by enabling more efficient patient on-boarding and administrative management, faster and more effective diagnosis, increased collaboration between treatment professionals, and improved processing of the back-office/financial aspects of the healthcare business.

We’ve seen these positive impacts through cutting-edge Appian case management deployments with customers like the Benenden Healthcare Society, the U.S. Army’s Wounded Warrior application, and many others. We are now very excited to announce a new development: Appian partner psHEALTH is leveraging our Appian Anywhere SaaS BPM platform to rapidly develop and deliver new case management solutions for its healthcare clients.

More »

Tags: , Appian, Appian Cloud, application development, BPM, BPM in the Cloud, Business Process Management, Case Management, SaaS BPM

Appian Principal Consultant Glenn Smith has just published the second installment of his 2-part look at “BPM – The Next Stage of End-User Programming” on BPM.com. In Part 1, Glenn discussed the feasibility of using commercial BPM systems as a platform for end-user programming. In Part 2, he examines the value of doing so.  More »

Tags: , application development, BPM, Business Process Management