Clay Richardson from Forrester Research is a proponent of tackling and structuring big data with big process. In a recent blog post and in his riveting keynote presentation at Appian World 2012, Richardson discussed the four cornerstones to successfully tackle and implement big process across the enterprise by:

• Transforming the customer experience with mobile and operational processes
• Embracing and anticipating chaos with dynamic case management
• Combining and applying the process context to big data to drive transformation
• Leveraging cloud to accelerate application delivery and minimize risks

Clay Richardson from Forrester at Appian World 2012

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Tags: , Appian World 2012, BPM, Cloud, customer experience, Forrester, partner

The final keynote presentation of Appian World 2012 was given by Neil Ward-Dutton from MWD Advisors. He presented “The New Way We Work: Towards Adaptive Case Management.” Ward-Dutton opened his presentation by stating that the nature of work is changing radically. There are three big challenges affecting businesses today: globalization – “connectedness” is driving sophisticated value chains; transparency – industry regulations, consumer pressure and competition are driving openness; and smart, connected markets – customers see the “online world” as the natural place to look for information and services.

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Tags: , Appian World 2012, Case Management, MWD Advisors

Completing the business track at Appian World 2012, David Carpenter, Director of BPM at Archstone, presented “Extending BPM in the Mobile Age.” Archstone has a rich mobile BPM story. Archstone is a recognized Leader in apartment investment and operations, with a portfolio concentrated in many of the most desirable neighborhoods in and around Washington, D.C., Los Angeles, New York, and more. Carpenter’s role is to craft and execute the BPM strategy at Archstone.

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Tags: , Appian World 2012, archstone, mobile BPM

Continuing on the Appian World 2012 business track, Evan McDonnell, VP Solutions for Appian, moderated a panel of partners discussing what separates “Good” from “Great” BPM implementations. Participants included KPMG, Princeton Blue, MajescoMastek and Genpact.

The speakers included:

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Tags: , Appian World 2012, Genpact, KPMG, MajescoMastek, Princeton Blue

Once again, attendees at Appian World 2012 split up into three tracks – beginner, developer and business. Developers are learning about best practices in mobile BPM from Appian’s Christine Hutchison. Beginners are enjoying a Government Solutions Panel featuring US Marine Corps, Horizon Industries, Collabralink, and Amazon Web Services. For the business track, Tim Clarke, head of applications for Benenden Healthcare Society, presented on Self-Service Case Management.
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Tags: , Appian World 2012, Benenden Healthcare Society, Case Management

Malcolm Ross, VP of Product Marketing at Appian, provided Appian World Attendees with an in-depth look at the upcoming Appian 7. He started with a quick look at 2011 product highlights, which included global hosting expanded to Singapore (Brazil is coming in 2012), recognition as the highest-security BPM product (FISMA and GOV Cloud certified), and Appian’s fast pace of innovation (4 platform releases in 2011 alone).

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Tags: , Appian 7, Appian World 2012

Ken Percell, former CIO of the US Air Force Materiel Command, presented a dynamic keynote speech on “Confessions of a CIO: Learning & Applying Lessons from Weapon Systems to Business Systems.” Currently COO of the Percell Group LLC, he spent 35 years as a civilian with the Air Force (15 as a Senior Executive). He talked about the lessons learned from his years of experience.

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Tags: , Appian World 2012, CIO, DoD

Appian World attendees were treated to an impressive case study for veteran job placement. The US Veterans Administration provided an overview of the VA for Vets program. The VA for Vets program is a model for federal veteran employment. The aim is to recruit, reintegrate, and retain veterans in federal jobs, with services such as resume building, job coaching, and training. The program is supported by the Veterans Employment Service Office, who leverage a high touch and high tech solution to connect with veterans. The program has resulted in a higher percentage of veteran job placement and retainment.
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Tags: , Appian World 2012, VA for Vets

Welcome to Day 2 of Appian World 2012! Yesterday we had some fantastic presentations, ranging from the basics of social BPM to the nuances of expanding your BPM implementation. Today’s presentations include a preview of Appian 7, keynotes from Forrester and MWD Advisors, and numerous customer panels. We’ll be live-blogging again, so be sure to check back throughout the day or follow our Twitter feed.

Today got off to a great start with a keynote presentation from Clay Richardson of Forrester, discussing “Taming Big Process.”
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Tags: , Appian World 2012, Forrester

The final keynote presentation for day 1 of Appian World was given by Sandy Kemsley, owner of Kemsley Design Ltd and blogger at Column 2. She presented “The Impact of Social Technologies on the Enterprise: How social tools will change the way you run your business.”

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Tags: , Appian World 2012, Sandy Kemsley, Social BPM