I enjoyed Adam Deane’s recent post on “BPM: Priorities.” He points out how limited typical BPM systems are in dealing with the complexities of how work actually gets done based on the often chaotic nature of how business and task priorities constantly change. In my opinion, this is where Social BPM capabilities become so critical.

The problem is, most BPM software vendors (and frankly, many industry pundits) have a limited view of what Social BPM really is. They relegate it to collaborative process design – making it easier for a handful of pre-designated people to work together in developing a process diagram. This is, at best, a single. The grand-slam homerun happens when Social BPM is applied to real-time collaborations across all employees (and customers) while business processes are being executed.

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Tags: , Appian 6, BPM for Case Management, Business Process Management, Social BPM, social technology

Earlier this week we announced Appian’s results for 2011. In the immortal words of Frank Sinatra, “it was a very good year.” The numbers speak for themselves: 90 new-name customers, a 219 percent jump in license orders over 2010, and nearly 40 percent of total orders coming for Appian Cloud.

The story behind the numbers is testament to how enterprise mobility, social collaboration and cloud computing are reshaping the IT landscape. Appian’s Mobile BPM, Cloud BPM and Social BPM address the broken state of enterprise software today.

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Tags: , Appian, Appian 6, Appian Cloud, BPM in the Cloud, mobile BPM, Social BPM

Appian is the sponsor of the Process Management track at IQPC’s Process Excellence Week Orlando, January 16-20 at the Buena Vista Palace, Lake Buena Vista, FL. On Day 2 of the conference, Appian Matt Calkins will deliver a presentation that should not be missed by anyone looking to understand how to make Mobile BPM, Cloud BPM and Social BPM work in their organization.

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Tags: , Appian 6, BPM in the Cloud, IQPC, mobile BPM, Process Excellence Week, Social BPM

Forrester’s Ted Schadler recently blogged about “The Mobile Goat Rodeo.” In case you’re unfamiliar (as I was), goat rodeo is a term “used by aviation people (and others in higher risk situations) to describe a scenario that requires about 100 things to go right at once if you intend to walk away from it.” Ted’s right that the path to enterprise mobility has a lot of moving parts, but using a Mobile BPM platform for code-free mobile app development removes a lot of the complexity.

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Tags: , Appian 6, Business Process Management, enterprise mobility, Forrester, mobile app development, mobile BPM

Federal CIO Steven VanRoekel is pushing a “single door” policy for contractors doing business with U.S. federal agencies through the creation of vendor management organizations (VMOs). Federal acquisition/procurement is something we think about all the time at Appian, for a number of reasons.

First, like the rest of the country, we are concerned about federal fiscal policy and wringing out wasteful spending. Second, we believe BPM software provides a new opportunity to transform agency acquisition practices. Our Acquisition Business Management (ABM) solution allows federal purchasing organizations to increase the efficiency, visibility and mission-alignment of all pre-award, award, and post-award activities within the acquisition lifecycle.

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Tags: , Appian 6, BPM for Federal Acquisitions, BPM for Government, Business Process Management, Government 2.0, steven vanroekel

This morning we announced the under-budget and ahead-of-schedule deployment of our BPM software at the National Oceanic and Atmospheric Association (NOAA).  The solution was designed and rolled out in six weeks, with full agency deployment in under four months. NOAA is using Appian across its National Environmental Satellite, Data, and Information Service (NESDIS). NESDIS collects global environmental data from satellites and other sources and provides information services regarding Earth system monitoring and official assessments of the environment.

Appian is now instrumental in supporting NESDIS’ mission to be “the world’s most comprehensive source and recognized authority for satellite products, environmental information, and official assessments of the environment in support of societal and economic decisions.

This is a very cool use case for BPM, and it made me start thinking about the ever-widening types of applications for which our on-premise and Cloud BPM, Mobile BPM and Social BPM is being used.

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Tags: , Appian 6, BPM for Energy, BPM for Financial Services, BPM for Government, BPM for Healthcare, BPM in the Cloud, mobile BPM, NOAA, Social BPM

Working for most organizations is Non-Stop-Round-The-Clock-Can’t-Slow-Down-Long-Enough-To-Get-A-Diet-Coke. Mobile only begins to explain how a growing number of companies and government agencies work. And the tools we use to get things done are becoming more vital than ever, from the tablet computer you use to do your job to the mobile BPM software you use… to do your job.

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Tags: , Appian 6, mobile BPM, mobile security, tablet PC

David Carr at Informationweek wrote a story yesterday asking “Should Enterprise Software be Just Like Facebook?” He makes some very good points about what has become of the former simplicity of the Facebook user experience. But I believe there are two key points missing from his piece. Through our BPM software, Appian addresses both in our approach to the Social Enterprise and Social BPM.

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Tags: , Appian 6, Facebook, Informationweek, Social BPM, social technology

Movement towards the mobile enterprise is gaining momentum based on the clear business value afforded by better leveraging today’s increasingly disconnected and on-the-go workforce. However, mobility poses serious concerns for enterprise IT; security being chief among them. Mobile BPM applications delivered on our BPM software ensure safe and secure mobile participation in critical business processes. We have a new white paper that explains how.

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Tags: , Appian 6, Business Process Management, mobile BPM, mobile security

Here’s a three-minute YouTube video of our CEO, Matt Calkins, explaining his vision for “the Mobile Process Enterprise.”

He says, “BPM in the recent past was a way you could get your task workers to work on a specific, single application. It was robotic. It was narrow. It was targeted. It was not a knowledge enterprise.”

But things have changed. Mobile, Cloud and Social BPM software have opened a new world of value for the enterprise.

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Tags: , Appian 6, BPM in the Cloud, Business Process Management, mobile BPM, Social BPM