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Rethinking Business Process Management

Business. Process. Management. Which one of those words sticks out to you the most? Most technology professionals agree, BPM is all about process—designing a process, executing a process, optimizing a process, etc. That’s what BPM does. And these are critical processes…the kind that are at the core of the enterprise. That’s why management is key ... Read More

HIMSS 2017: Lake Nona Medical City Tour

Technology is opening the door for healthcare service innovation. To improve the patient experience, facilities are digitally transforming their operations for a more coordinated healthcare experience for both the patient and the clinician. At HIMSS this year in Orlando, Florida, attendees will get the opportunity for a behind-the-scenes look at some facilities who have embraced digital ... Read More

How to Deliver a Great Customer Experience in the Age of Digital

You know it. Your CEO knows it. Your customers know it….  Customer experience can be THE make or break factor. A negative customer experience drives turnover; a positive customer experience is one of the best sources of retention. It’s no wonder then that insurers are prioritizing CX improvements. “Improving customer experience is the #1 strategic ... Read More

The Building Blocks for Agile Transformation

Being able to rapidly adapt to change is a necessary, fundamental principle in today’s constantly changing face of Federal Government. This year at Appian World 2017 in San Francisco, take the opportunity to become more effective when handling an ever-changing environment using agile methodology during our federal Agile training. Agile methodology, especially when teamed with ... Read More

User Interfaces: Beauty is in the Eye of the End-User

Your organization’s IT team deploys a new business app that promises to “increase productivity, boost innovation, and enable digital transformation.” The capabilities of this app far surpass the previous tool, and its mobility empowers users to get work done anytime, anywhere. On paper, the app is exactly what the organization needed. In reality? The app’s ... Read More

Appian Product Release: A New Look for 2017! [Video]

If you happened to join Appian for our Around the World conferences last year, you got a sneak peek at our roadmap for 2017. And now that the new year is upon us, Appian is ready to release a new look for 2017. Our Modern UI initiative is officially rolling out with Appian 17.1, providing ... Read More

Innovating Care Technology in the Age of Choice

A new age of choice within the healthcare industry has forced all facets of healthcare to rethink the way they do business. Providers have to meet rising demands in customer service by creating a solution offering patient-centric care as well as seamless care-coordination between patients, providers, and payers. From February 19th-23rd, the Healthcare Information and ... Read More

People and Technology Must Align for Digital Transformation

Businesses have been transforming operations around digital solutions for a while now, and one takeaway has become fairly clear along the way – building around digital isn’t just about technology, it is also about people. Business process management tools empower companies to balance technology and people in order to take full advantage of what digital ... Read More

Low-Code Speed + BPM Power = The Transformation Fast Track

“In the new world, it is not the big fish which eats the small fish, it’s the fast fish which eats the slow fish.” — Klaus Schwab, founder and executive chairman of the World Economic Forum This famous quote feels more insightful than ever here at the start of 2017. We are smack in the ... Read More