KMWorld Webinar: Create a Process-Driven Digital Enterprise
Transforming your business into a digital enterprise is a journey that requires the right executive sponsorship, skilled resources, and technologies.
Today’s complex IT environments need an innovative approach to help solve business’s toughest challenges. If you are not automating processes across multiple business functions, delivering a mobile strategy for customers and employees, and leveraging data for instant analysis, you have fallen a bit behind the times in providing a modern work environment.
Appian has partnered with KMWorld to provide an exclusive and free webinar designed specifically for professionals tasked with transforming their business into a digital enterprise. Neil Ward-Dutton, Research Director at MWD Advisors, will share insights on how to use process improvement and digital technologies to innovate the business. and Samir Gulati, VP of Marketing at Appian, will provide an overview of how organizations are creating a process-driven digital enterprise and transforming multiple aspects of business.
In addition, participants will hear a first-hand account of business transformation in action from John Lewis, the largest department store retailer in the UK. Mark Fishman, Project Manager at John Lewis, will discuss how the UK’s top retailer is using Appian to optimize operations, enhance customer interactions and drive better business results.
Using the Appian Cloud platform, John Lewis recently deployed their “Customer Project Management” (CPM) application, allowing employees (called Partners in the co-owned business) to accelerate how customer orders are managed and fulfilled for Fitted Kitchens, Floor Coverings and Made to Measure Curtains and Blinds. This new solution is part of the John Lewis ambition to further improve and optimize the customer journey through digitization, automation, data and analytics.
During this webinar, you will learn about:
- Major process pain points in organizations and what you can do about it
- Benefits from structured processes with agility for ad-hoc collaboration
- How you can model, automate, manage, and monitor processes on one platform
- Ways to identify the right resources, tools, and areas to maximize return
There’s still time to join us for a session filled with industry leaders and insights. Register now!
-Mike Ingrisano, Media Relations Manager