Analyst Firm Ovum Names Appian the Top BPM Software Vendor in 2011 BPM Decision Matrix Report

Global IT industry analyst firm Ovum has published its annual “Decision Matrix: Selecting a Business Process Management Vendor” report, a comparative evaluation of the top BPM software vendors. Appian has been named the #1 vendor on Ovum’s prestigious “Shortlist.” This is based on unmatched scores across Technology criteria (including a call-out of our innovation around Mobile BPM, Cloud BPM and Social BPM) and User Sentiment (i.e., making sure customers are happy and successful with our software).

The report places the top vendors in the “Shortlist” category, with others placed in “Explore” or “Consider” categories. We’ll have the report available as a download on our site shortly, but in the meantime, here are some stand-out quotes:

“Exceptional Technology and User Sentiment scores lead us to assign a ‘Shortlist’ rating to Appian, the only BPM specialist in the top Decision Matrix category.”

“Appian scores the highest for the technology dimension, beating behemoths such as IBM.”

“Appian’s User Sentiment score is remarkable, and unmatched by any other vendor with a ‘Shortlist’ rating.”

“Appian has made good use of contemporary user interface constructs and smartphone applications.”

“Cloud-delivered BPM is the other notable aspect of Appian’s portfolio.”

Being the innovation leader can sometimes be tricky, because while customers experience the real-world value, industry pundits can be slow to pick up on it. The BPM team at Ovum clearly understands how Appian is driving BPM software to new heights of enterprise value in the mobile and social age.

-Ben Farrell, Director, Corporate Communications