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People and Technology Must Align for Digital Transformation

Businesses have been transforming operations around digital solutions for a while now, and one takeaway has become fairly clear along the way – building around digital isn’t just about technology, it is also about people. Business process management tools empower companies to balance technology and people in order to take full advantage of what digital ... Read More

Low-Code Technologies Drive Business-IT Alignment

The need for greater business-IT alignment has been a hot topic since the latter portion of the recession that hit the global economy in the late 2000s. Since then, many organizations have been driving innovation in order to create new revenue opportunities. To a great extent, these advances have come as new technologies have allowed ... Read More

Processes Must Evolve as Mobile-First Becomes a Way of Life

The idea of running a business or developing technology solutions with a mobile-first attitude may be a somewhat new phenomenon, but it could be time to pick up the pace. Smartphones and tablets have become ubiquitous parts of modern lifestyles. Organizations must respond by aligning their business processes, customer experiences and technological capabilities with a mobile-first ... Read More

3 Ways App Platforms Help Companies Prepare for Digital Transformation

Digital transformation is rising as a way of keeping up with the demands facing the modern enterprise, but organizations still have plenty of challenges ahead. Deloitte found that 90 percent of managers expect digital disruption to be either great or moderate. Gartner found that half of CEOs believe their entire industries will be transformed by ... Read More

2017: 3 Predictions on Tech

The rate of technology advancement and innovation these days is stunning. Today…as we are ending 2016…we have less in common with 2006 than 2006 has with 1996. And odds are, none of us can truly predict what ten years from now will look like. Consider the original launch date for the very first iPhone… That’s ... Read More

Customer Journey: Look at Your Business From Customers’ Eyes

With customer experiences becoming more important than ever and the idea of the customer journey gaining momentum as a way to create cohesive experiences, businesses must consider how they are actually seen by customers. For many organizations, developing technological solutions and customer-facing content is a process of figuring out what functionality needs to be delivered ... Read More

[Infographic] The Impact of Dynamic Case Management on the Customer Experience

A recent Forrester Research Study found that a “great customer experience means meeting customer needs across all interactions.” But how can businesses achieve this without having a central view of the customer throughout their journey? View the infographic below to learn how Dynamic Case Management and The Appian Platform can better equip your employees to ... Read More

Machine Learning, App Platforms, Offer Opportunity to Drive Enterprise Gains

Process automation has long helped businesses save their employees from tedious tasks, letting users focus on value creation. Machine learning systems housed within enterprise app platforms can take automation to another level, providing a vital layer of intelligence and progress that is only achievable when key data is integrated across diverse lines of business. Considering ... Read More

App Platforms, Bimodal Strategies Can Help CIOs Fuel Digital Innovation

The technology demands of the modern enterprise are so great that IT departments can, understandably, have a difficult time keeping up. Businesses that want to transform around digital operations must connect data across diverse app ecosystems, support a wide array of device types, interact with disparate cloud services and keep up with a staggering pace ... Read More