We’re all about the customer here at Appian. Designing a product or service to meet the exact specifications of each and every customer is just as important as any other function it may serve. And that’s not just for Appian in the BPM space. Whatever your line of work may be, the customer experience must be a top priority.
And we don’t take it lightly when one of our customers gets noticed for doing great things. Over the past several months, the Queensland Government Department of State Development, Infrastructure and Planning (DSDIP) has been recognized with numerous awards for planning excellence for its “one-stop-shop” State Assessment and Referral Agency (SARA) application.
To date, DSDIP’s SARA program has been recognized as the overall winner of the Planning Institute of Australia’s (PIA) 2013 Award for Planning Excellence, the PIA’s National Process Improvement Award, and most recently the 2014 Gartner Business Process Management Excellence Award for the Asia Pacific region.