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Reach Customers Where They Are [Infographic]

The Financial Services industry is changing. Information technology is becoming more important than ever as banks and credit unions work to implement robust IT systems in order to support online and mobile banking, and do so without creating excess risk. All of this change is helping Financial Services firms become more agile and responsive, and ... Read More

BPM Software for Accelerating the Commercial Bank Customer Journey [Infographic]

Commercial banks have long grappled with process workflows that make new customer on-boarding a slow, tedious process. In many cases, employees must move back and forth between digital and paper-based business processes, interact with users in other departments and ensure customer-facing interactions go smoothly. All told, the traditional process workflows surrounding commercial bank customer on-boarding ... Read More

Low-Code Tools Fuel Business Transformation at Digital Speed [Infographic]

Businesses are facing mounting pressure to operate at digital speed. Mobile devices, social media, and a wide range of BPM software technologies are coming together to change the way people work. As these shifting operational dynamics take hold in the enterprise, organizations become much more dependent on the apps and services that support everyday operations. ... Read More

How Modern BPM Can Transform Your Business [Infographic]

The business process management world has changed a great deal in recent years. Modern, intelligent BPM software has become a fully-featured tool to drive efficiency across every facet of the digital and traditional elements of enterprise operations. The result is a technology that businesses can use to connect their people, data, and processes across business ... Read More

Government Agility: Unify People Through Connected Data and Processes [Infographic]

Government agencies are facing a difficult transition into the digital world. They need to update and accelerate their processes around digital tools, particularly as constituents demand the ability to interact with agencies online and through mobile apps and services. At the same time, people want to see the government working more efficiently, spending as little ... Read More

How to Build Great Customer Journeys [Infographic]

Every interaction a customer has with your organization is a step on its journey. Whether somebody is researching a product on your website, talking with a sales representative, or contacting your service department, you want that individual to have a positive experience with you. However, a good experience isn’t enough. A great customer journey will ... Read More