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Creating a Seamless Customer Journey

Managing any organization is complex, both in the commercial and public sector; managing an organization requires the careful coordination of people, processes, and data.  Although, historically we may see the management of people, processes, and data as an internal issue, this work can quickly have an impact on your customers. In fact, the mismanagement of ... Read More

Federal FY17: What’s Next

Fiscal 2017 is shaping up to be a very interesting year for Federal IT.  Notwithstanding an administration change, and the fact that we are still operating under a continuing resolution, I’m expecting a few key themes to continue to resonate from FY2016 into this year. 1. Cloud First As they say in real estate “location, ... Read More

Gartner Magic Quadrant-What does it mean for Federal Government?

When I joined Appian this past spring, part of my decision in joining was based on my experience running two successful Business Process Management (BPM) practices at federal systems integrators. My teams had experience using and deploying almost a dozen different products over the past decade. I know from experience that Appian can deliver the ... Read More

How to Better Protect Our Nation’s Health and Safety

“In a public health emergency, speed is critical. A day, a week, a month can make all the difference.” -CDC Director, Tom Frieden Speed is critical, especially in today’s fast-paced world. With current environmental concerns such as the outbreak of Zika and the impending flu season, it has never been more important for the Center ... Read More

Medicaid Enterprise Systems Conference-Serco & Appian Working Together

Prior to joining Appian I spent the last few years of my career supporting a variety of federal customers, including the Centers for Medicare & Medicaid services, helping to stand up the Affordable Care Act with Appian’s partner Serco. One thing that struck me throughout that work was the realization that many people seem to ... Read More

Federal News Radio Featuring Appian Mobile

As I touched on in my blog post earlier this month, I had the pleasure of sitting down at Federal News Radio to discuss Mobile Solutions for Federal Government, and how Appian works in that realm on July 19th in Washington, D.C. You can listen to the full interview here and listen to leaders from ... Read More

The Business of Government – Simplified

We’ve all seen it. Lists that are published by government audit agencies or watchdog groups about IT projects over budget, behind schedule, and with no clear path forward. Sometimes you’ll see projects hitting the $1,000,000,000 mark and wonder, “how could they possibly spend that much money on a software development project?”   Unfortunately, we see ... Read More

Appian Mobile on Federal News Radio

Time after time I’ve read the great government posts on our Appian Insight blog, but as the leader of our Federal sales team, I realize I haven’t written a post myself. Well, that all changes today, as I’m excited to tell you all about an amazing opportunity I have coming up. Next week, on the morning of ... Read More

European Commission Effort Highlights App Development Challenges in Government

Public organizations the world over are facing pressure to ramp up their BPM application development capabilities. Mobile application development platforms play a critical role in streamlining and accelerating this process by empowering government organizations to quickly create custom apps and services tailored to their constituents’ needs. This functionality is particularly important when you consider the diversity ... Read More