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People and Technology Must Align for Digital Transformation

Businesses have been transforming operations around digital solutions for a while now, and one takeaway has become fairly clear along the way – building around digital isn’t just about technology, it is also about people. Business process management tools empower companies to balance technology and people in order to take full advantage of what digital ... Read More

3 Ways App Platforms Help Companies Prepare for Digital Transformation

Digital transformation is rising as a way of keeping up with the demands facing the modern enterprise, but organizations still have plenty of challenges ahead. Deloitte found that 90 percent of managers expect digital disruption to be either great or moderate. Gartner found that half of CEOs believe their entire industries will be transformed by ... Read More

Customer Journey: Look at Your Business From Customers’ Eyes

With customer experiences becoming more important than ever and the idea of the customer journey gaining momentum as a way to create cohesive experiences, businesses must consider how they are actually seen by customers. For many organizations, developing technological solutions and customer-facing content is a process of figuring out what functionality needs to be delivered ... Read More

App Platforms, Bimodal Strategies Can Help CIOs Fuel Digital Innovation

The technology demands of the modern enterprise are so great that IT departments can, understandably, have a difficult time keeping up. Businesses that want to transform around digital operations must connect data across diverse app ecosystems, support a wide array of device types, interact with disparate cloud services and keep up with a staggering pace ... Read More

5 Ways to Crush Your Digital Transformation Goals

With the constant acceleration of expectations, it almost doesn’t matter what line of  business you are in, really.  All organizations will face growing pressure to operate at DIGITAL SPEED. To come out on top in this fast-moving environment… to distinguish yourself from the rest of the pack, means taking your app development game to another ... Read More

Unleashing the Fantastic Power of Digital Transformation

Imagine, if you will, a world of wizardry…in a time not so long ago… in a place not so far away. A low-code wizard comes to town with a magical platform, and discovers a tribe of skeptics (called no-low-coders), who fearfully hide from the frightening menace of digital disruption.  It turns out that the wizard’s platform is ... Read More

Customer Experiences Central to Digital Transformation in Healthcare

The healthcare industry is in the middle of a period of sweeping change as digital technologies take hold across the sector. For a long time, the goals behind digital innovation came out of the industry itself, with initiatives focusing on reducing the cost of care, freeing clinical staff from clerical work, eliminating errors and improving ... Read More

Low-Code Fastbreak: How to Slam Dunk Your Digital Transformation Goals

The fastbreak…it’s one of the most exciting plays in basketball. A speedy transition from defense to offense…where players sprint down the court and score before the defense has a chance to set.  There’s a parallel in the digital economy, where the name of the game is speed. To compete and win, you need to stay ahead ... Read More

Customer Experience Becoming Especially Vital in B2B Sectors

Acronyms ending with an “X” (UX, CX and even BX) have been gaining prominence lately. In all of these cases, the X stands for experience, and it definitely marks the spot where businesses can find buried treasure. User experiences, customer experiences and brand experiences all play a vital role in creating a coherent, powerful and ... Read More

The Future Of Work And Customer Experience [Infographic]

The Future Of Work And Customer Experience Requires A Case Management Approach [Infographic] Would you say your customers are important? Of course you would. And so, it stands to reason that the journey they take—from the very first interaction with your organization to the experience encountered just last week—is critical, right? Certainly. So if perfecting ... Read More