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Posted on May 1st, 2013 by Alena Callaghan
If you’ve visited the Appian homepage recently, you may have seen our new Worksocial Video. It stars our customer Bank of Tennessee, who have a great worksocial success story. At Appian World 2013, we were lucky enough to have Will Barrett, Senior Operations Officer, discuss this story in person when he presented “Worksocial Pays Dividends for the Financial Customer Experience.”
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Posted on July 17th, 2012 by Evan McDonnell
An important factor in the buying decision for any large capital purchase is determining the “total cost of ownership.” For example, in purchasing a new car, you take into consideration not just the selling price, but the gas mileage, expected breakdown frequency, average cost of repairs, etc.
The same general approach also applies when evaluating multi-million dollar software investments that you hope will be the backbone of your operations for the next 10 or 15 years. But the factors for consideration are very different in technology-based purchases. It’s imperative to get this process right if you want to have a system that fits your needs, provides the highest benefit, and has the lowest lifecycle cost of ownership. There are two common mistake areas in TCO analysis that everyone should note and avoid.
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Posted on March 8th, 2012 by Ben Farrell
Appian World 2012 is coming up fast. If you haven’t yet registered for the premier complimentary event for Appian customers, partners and the Business Process Management community at-large, do it today!
At the conference you’ll hear BPM visions and predictions from a variety of industry experts (Gartner, Forrester, Kemsley Design, MWD Advisors, Michael zur Muehlen). You’ll also get all sorts of product insights and tips (and yes, free training) from Appian experts. But beyond all of that, the best reason for a BPM professional to attend Appian World is to hear success stories, lessons-learned and best-practices from other in-the-trenches BPM professionals.
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Posted on October 3rd, 2011 by Ben Farrell
Judging by our new client acquisitions so far this year, financial services continues to be a hot market for BPM software. It makes sense because the financial sector requires significant process transformation in order to come to terms with current market drivers, from fiscal constraint to compliance issues and increased customer empowerment. BPM for financial services is a key lever for all of this, and for driving new growth opportunities. Still, many financial services institutions (FSIs) are just coming to grips with how to use BPM most effectively. If your company is among them, you should get yourself to the Yale Club of New York (50 Vanderbilt Avenue) this Wednesday, October 5 for the 2nd Annual Business Process Management and Technology Innovation Forum, hosted by FSO Knowledge Xchange.
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Posted on September 20th, 2011 by Ben Farrell
Congratulations to Crawford & Company (NYSE: CRDA; CRDB) for its outstanding showing in the recent InformationWeek 500, a list of the top technology innovators in the United States! This marks the third year in a row Crawford has placed on the list, the second year it has been named in the top 100 and the highest placement for the Company to date. In addition, the Company was named an industry finalist in the insurance category for the first time. Crawford’s record placement is the result of its focus on a variety of technology initiatives, including business intelligence, social networking, global data warehouse technologies and Business Process Management software.
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Posted on July 5th, 2011 by Ben Farrell
Edward Hughes, Appian’s Senior Vice President of Worldwide Sales, recently spoke with Lisa Valentine of FSOkx about the driving trends in BPM software and how they can help financial services institutions (FSIs) transform their businesses. FSO recently named Appian the premier vendor for BPM solutions in financial services in their 2011 Excellence Awards.
Mr. Hughes discussed how Appian allows financial firms to deliver innovative capabilities cost-effectively to any desktop or mobile device, and why FSIs should consider new BPM delivery methods.
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Posted on June 29th, 2011 by Ben Farrell
The reason there’s so much discussion of mobile BPM on this blog is because Appian is the only vendor delivering full-function, native mobile BPM applications for iPhone, iPad, iPod Touch, RIM Blackberry and Google Android devices. Our focus on enterprise mobility, and our ability to bring it to market more quickly than anyone else, is further proof of our innovation leadership in the industry.
And guess what? Our mobile BPM just got even better.
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Posted on June 14th, 2011 by Ben Farrell
Appian has received a very prestigious award in recognition of our solutions for financial services organizations. FSO Knowledge Xchange has given us their 2011 Excellence Award in the “Business Process Management Solutions” category. Financial Services Institutions (FSIs) have long been in the vanguard of BPM software adoption. Our financial services solutions cover a broad range of key industry-specific process areas. FSO named us the premier vendor for financial services BPM solutions based on our ability to deliver transformational value that makes financial organizations more nimble and successful in today’s hyper-competitive and increasingly-regulated financial markets.
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Posted on May 23rd, 2011 by Ben Farrell
BPM software provides a solution to recent drastic changes in the federal government’s approach to telework. Mobile BPM in particular helps fulfill the vision for telework, despite the budget cuts levied at telework centers.
Earlier this year, the General Services Administration announced it will cut funding to over a dozen regional telework centers. The remaining telework centers will operate under a private sector model. This move seems to be at odds with the 2010 Telework Enhancement Act, which expands telework opportunities for federal employees. While the legislation encourages federal agencies to create telework opportunities for employees, it did not provide funding for telework centers.
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Posted on May 11th, 2011 by Ben Farrell
FSO Knowledge Exchange held their “Financial Services Industry Transformation and Outsourcing Strategies Forum” last week in London. Appian was on-hand for the event because financial services institutions (FSIs) make up a large segment of our customer base, and our BPM software is all about achieving organizational transformation. So it was a natural fit.
Edward Hughes, our VP of Worldwide Sales, participated in a panel discussion on “Driving Process Excellence Through Innovative Platforms and Solutions.” He outlined the three crucial elements that FSIs must focus on to achieve business transformation: business and IT collaboration, customer service excellence, and hitting the ever-moving target of regulatory compliance.
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