The Power of BPM-driven Health Data Management: National Health IT Week Series

This is the third post in the Appian National Health IT Week Series. 

Healthcare—perhaps even more so than other industries—is plagued not just by massive silos of data, but also by fragmented workflows across those silos. Workers are constantly switching between multiple applications to complete their work, duplicating data and opening up a whole lot of opportunities to introduce error.

Solving the data silo problem requires solving the workflow silo problem. And, that’s exactly what modern Business Process Management NHITWeek_Avatar(BPM) does. By integrating data and workflow into a single activity—Work—modern BPM application platforms converge data from a wide variety of enterprise systems, so no matter what a user does, whether heads down task performance, social collaboration with other users, or unstructured problem solving, that data is easily accessible and powerfully actionable.

“Organizations are overwhelmed by application and data sprawl. Data-first design in a process context delivered through a social interface is the next frontier of modern business technology.”

—Matt Calkins, President and CEO, Appian

Data-first design integrates data navigation across multiple back-end systems, orchestrates accomplishment of user goals, facilitates collaboration among users, and makes complex, ad-hoc reporting easy. Key to this new approach is the process context provided by a social interface: an activity stream of work-related information, collaboration, system-generated alerts, and tasks. But, unlike traditional social media, this work stream is targeted, structured, compliant, and secure. Relevant healthcare data is integrated and displayed within the context of work.  Such a news feed increases awareness across the organization and surfaces all the information needed to accomplish both user and organizational goals.

To put it most simply, healthcare data management is really about healthcare process management. And BPM provides the ideal way to tackle and solve healthcare data management issues within a completely new paradigm: systematically modeling, executing, using, leveraging, and improving the healthcare processes in which healthcare data is managed.

More tomorrow!

Christina Fisher, Healthcare Solutions

This is the third post in the Appian National Health IT Week Series. Read earlier posts here: