Modern BPM for Process Innovation Webinar Recap

If you were to list three modern technologies that you cannot live without, what would they be? For many people, it’s their mobile phone, the Internet, and increasingly, social media sites like Facebook and Twitter. If you answered one or all three, you’re not alone.

According to IDC Research, almost half a billion smartphones shipped globally in 2011, a 61.3% growth from the year before. There are over 2 billion Internet users worldwide while over 90% of the US population are wired (Source: Internet World States) to search and access content in the cloud. Lastly, there are over 900 million Facebook users as of last month.

Computing Professionals in the 1920s

Malcolm Ross, VP of Product Marketing at Appian, shared his take on the evolution of the workplace and new technology imperatives for process improvement in a recent online webinar. From the industrial revolution and rise of office workers in the 1920s, the Personal Computer (PC) era in the 80s, to the 24/7 connected mobile workforce today, how we work has come a long way.

Surely, the technologies we depend on to do our day-to-day jobs have evolved as well. Or have they? Take a look at some of the most common enterprise applications you use at work. Are they mobile enabled? Are they accessible anytime, anywhere in the cloud? Are they intuitive, collaborative, and easy to use like the social media sites you frequent?

The Appian BPM Suite is a technology platform that truly embraces mobile, cloud, and social. Malcolm provided insights on the evolution and the adoption of each technology during the webinar. He further elaborated on key features of a modern BPM system developed and designed with these key technology pillars, putting user experience and ease-of-use in mind first. Malcolm also did a live demonstration to show Business Activity Monitor (BAM) dashboards and report analytics, how one can easily and quickly drag-and-drop design icons to model a process diagram, connect with systems using Smart Services plugins, create rules and timers for process automation.

Apple iPhone and RIM Blackberry were both shown during the mobile demo to highlight device differences. Appian’s natively built mobile BPM application embodies the write once, deploy all model with one-click mobile enablement that takes into account mobile experiences on different phones. Read Malcolm’s recent blog on mobile platforms and process innovations, if you are interested in learning more about the challenges and complexities of enterprise mobile development.

If you missed the webinar and would like to view this and other webinar recordings, they are available on demand for playback. The live questions and answers from the Modern BPM webinar are available here. You may also follow Appian and Malcolm Ross on Twitter for industry updates, news, and thoughts on process innovation.

Cindy Cheng

Director of Product Marketing