The analyst team at Forrester have coined a new term to define a revolution they see happening in BPM: “Process Populism.” They are talking about the increasing hue and cry from the business (process professionals and business users) demanding “greater collaboration and inclusion across all phases of the process lifecycle.” I think Forrester has nailed it. BPM is “for the business,” and increasingly, it is also “by the business.”

As usual in the emergence of a revolutionary movement, intent that has been brewing for some time is now being actualized by a catalyzing agent. More »

Tags: , Appian Cloud, BPM in the Cloud, Forrester, SaaS BPM

Industry analysts are now labeling BPM as a “mainstream” technology based on its growing level of adoption among end-user organizations. There is another equally powerful indication: the growing hunger among software and hardware companies to embed BPM platforms to improve and speed delivery of their own goods and services. The reasons for this trend are obvious, yet profoundly important.

BPM can enable software vendors to rapidly create new revenue streams by bringing new solutions to their customers – and what could be more important during a time of economic constraint? More »

Tags: , Appian 6, BPM, Business Process Management, OEM

There’s a lot of discussion right now about applying Lean principles to BPM initiatives – and for good reason. BPM is about removing waste across the enterprise and maximizing all facets of performance, ultimately to enhance the delivery of goods, services and support to customers. Lean is a philosophy and methodology for creating maximum value with less work, originating from the base notion that anything that doesn’t directly add customer value is wasteful. More »

Tags: , Appian 6, Appian Forum, BPM, Business Process Management, Forrester, Lean BPM

One problem with “hot” technology markets like BPM is that while industry hype raises awareness of the need, it also breeds lots of confusion for end user organizations. Industry pundits are ratcheting up the urgency meter, exclaiming that “BPM is mainstream” and if you’re not in the game, you’re falling behind. At the same time, the related flood of theories and jargon about strategies, technologies, and methodologies coming from these same pundits (and vendors, too, of course) tend to cloud the waters rather than clear them. More »

Tags: , Appian 6, BPM, Business Process Management, Gartner