Another member of Appian’s professional services organization, Medhat Galal, was chosen to provide insight for DM Review on an article entitled Centers of Excellence: The Path to Process Innovation Success.  In this article Medhat provides great insight in why organizations need a CoE to compliment any BPM initiative.  He also covers defining a CoE and setting up it’s basic framework.

If you are pursuing your first project, I highly recommend this quick read on BPM Centers of Excellence.

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