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The Rise of the Digital Era for Insurers

The digital era has arrived for insurers. Digital is transforming insurer products and services, breaking down barriers for new entrants, and impacting customer engagement. With changing customer experience expectations and digital transformation projects on the rise, how should insurers move forward with their customer-centric digital initiatives? Drivers of  The Digital Era In the not so ... Read More

Discover Effective Integration Strategies

The new year often sparks the motivation to clean and remove clutter. In that spirit, take a look at your organization’s architecture. Are there dozens (or more) of disparate systems, each with a specific purpose? —and specific data and processes? Do you notice redundant applications or systems? —that offer little or no value to an ... Read More

A Healthcare Digital Transformation Platform [Infographic]

Improving decision making, speeding innovation and simplifying the healthcare journey is always top of mind for healthcare providers and payers. But how can you rapidly deploy solutions to achieve these goals? View the infographic below to learn how a digital transformation platform for healthcare helps organizations develop and roll out technology solutions to: Enhance the ... Read More

Low-Code Technologies Drive Business-IT Alignment

The need for greater business-IT alignment has been a hot topic since the latter portion of the recession that hit the global economy in the late 2000s. Since then, many organizations have been driving innovation in order to create new revenue opportunities. To a great extent, these advances have come as new technologies have allowed ... Read More

Processes Must Evolve as Mobile-First Becomes a Way of Life

The idea of running a business or developing technology solutions with a mobile-first attitude may be a somewhat new phenomenon, but it could be time to pick up the pace. Smartphones and tablets have become ubiquitous parts of modern lifestyles. Organizations must respond by aligning their business processes, customer experiences and technological capabilities with a mobile-first ... Read More

3 Ways App Platforms Help Companies Prepare for Digital Transformation

Digital transformation is rising as a way of keeping up with the demands facing the modern enterprise, but organizations still have plenty of challenges ahead. Deloitte found that 90 percent of managers expect digital disruption to be either great or moderate. Gartner found that half of CEOs believe their entire industries will be transformed by ... Read More

Head in the Cloud? Things to Consider for Cloud Migration

If your organization is like most, it’s probably thinking about moving to the cloud. And it should…Organizations across the globe have been embracing the flexibility and cost-saving benefits of the cloud for some time now, and cloud computing has gotten sophisticated enough to create truly agile business environments. But, you might have some hesitations… How ... Read More

2017: 3 Predictions on Tech

The rate of technology advancement and innovation these days is stunning. Today…as we are ending 2016…we have less in common with 2006 than 2006 has with 1996. And odds are, none of us can truly predict what ten years from now will look like. Consider the original launch date for the very first iPhone… That’s ... Read More

Appian in the Face of Healthcare Uncertainty

As we enter into the new year and a new administration in the White House, one thing is certain: there will be changes to the healthcare payer industry. Although, the specifics of these changes still remains to be seen, we know they’re coming. Working as the Healthcare Payers Industry Practice Lead for Appian, I’ve seen ... Read More

Customer Journey: Look at Your Business From Customers’ Eyes

With customer experiences becoming more important than ever and the idea of the customer journey gaining momentum as a way to create cohesive experiences, businesses must consider how they are actually seen by customers. For many organizations, developing technological solutions and customer-facing content is a process of figuring out what functionality needs to be delivered ... Read More