Scope IT Consulting’s Water Management System allows a water utility to keep track of various areas associated with delivering full lifecycle water, sewage, storm water and other related services.  Utilities can move away from using multiple systems and use this enterprise solution for Customer Information System (CIS), Mobile Workforce Management (MWM), and Customer Self Service (CSS).

Key Solution Features by Area:

  • Customers and Accounts
    • Enter and track customer and account details
    • Establish payment arrangement plans
  • Bills and Payments
    • Process bills and payments in an automated manner
    • Send customer bills via email
    • Provide monthly summaries
  • Collections
    • Manage accounts in collection
  • Meters
    • Manual entry or automated import of meter readings
    • Manage meter inventories
  • Service Orders
    • Manage routine orders such as turn-on, turn-off, suspend, move-in and move-out
    • Prioritize work orders by work groups

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