September 12, 2012

Punch Taverns Deploys Appian BPM in the Cloud

Leading Pub Leasing Company Requires Mobile and Social Business Processes

RESTON, Va.–September 12, 2012– Appian, the global innovator in enterprise and cloud-based business process management (BPM) software, today announced that Punch Taverns has deployed its initial solutions under an enterprise license for Appian Cloud BPM. The Appian platform supports Punch Taverns’ corporate strategy to become the UK’s highest quality, most trusted and best value leased pub business. Punch Taverns’ operating board realised this strategy would require mobile and social business processes to increase operational efficiency and engage existing and potential new licensees. Punch Taverns’ first Appian deployments cover investment planning and property management.

“Appian’s cloud-based software is very flexible and supports our agile development approach,” said Kevin Dalley, IT Director at Punch Taverns. “We were able to trial our first BPM solutions in a matter of weeks. We believe Appian, with its native mobile and social capabilities, will support us in providing the best service for our licensees.”

Punch Taverns is one of the U.K.’s leading pub companies with a portfolio of around 5,000 leased pubs across the UK.

“We are committed to providing the best possible support and services to our licensees through innovative, industry leading channels like the Punch Buying Club online purchasing portal,” said Dalley.

“We are constantly looking for ways to update and improve the systems and processes we have in place whether internal or pub facing and Appian offered the right solutions for our business needs.”

The award-winning Appian BPM Suite provides a platform for flexible and secure business process applications that are instantly available via the cloud, reach every participant via mobile device, and engage customers and partners through a social interface. Appian’s full functionality is available for identical on-premise or cloud deployment, allowing customers to migrate between environments, or mix-and-match in a BPM program, with ease.

“Punch Taverns is a dynamic and innovative company that understands its processes are a strategic and powerful asset,” said Justin Thomas, Managing Director, Appian Europe Limited. “We have designed our software for precisely this type of organisation that wants to act quickly in driving innovation through its business. We welcome Punch Taverns to the Appian community.”

About Appian

Appian delivers an enterprise platform for digital transformation that enables organizations to revolutionize their customer experience, optimize their business operations, and master global risk and compliance. Powered by industry leading Business Process Management (BPM) and Case Management capabilities, Appian’s low-code approach radically accelerates the time it takes to build and deploy powerful, modern applications, on-premises or in the cloud. For more information, visit