March 26, 2007

Mercer HR Services Selects Appian Enterprise BPM Suite to Streamline Global Processes

Vienna, VA., March 26, 2007 Appian, the leading provider of Business Process Management Suites (BPMS), announced today that Mercer HR Services, the human resource outsourcing business of Mercer Human Resource Consulting, has selected the award-winning Appian Enterprise BPM Suite to manage and streamline system-to-system integration, backend workflow and its human-centric processes worldwide.

“We selected Appian Enterprise after a competitive evaluation of all leading BPM vendors, which was an exhaustive process that lasted several months,” said David Colelli, CIO, Mercer HR Services. “Unlike other BPM offerings, Appian’s comprehensive suite increases effective control of permissions at an unprecedented level for greater data protection and compliance. Its overall functionality, ease of use and best practices methodologies best suited our needs as we streamline our global business processes.”

Mercer HR Services employs more than 4,000 professionals in major international service centers across the globe, providing client companies with one of the most flexible and comprehensive HR administration service platforms available. Initially, Mercer is deploying Appian’s BPMS to structure and streamline all of its U.S. system integration and backend workflows.

Appian Enterprise provides organizations with the industry’s most sophisticated platform for rapidly developing and deploying next-generation process applications. The latest evolution of Appian’s BPMS, Appian Enterprise 5, is the industry’s only enterprise-class BPM solution to combine best-of-breed process management with broad collaboration and strong analytics functionality, effectively bringing process to people. Appian’s BPMS also increases flexibility to apply precautions whenever desired for greater operational agility and decreases manual administration of permissions to reduce TCO.

“In today’s global marketplace, businesses are looking for BPM solutions that can improve processes in order to gain competitive advantages,” said Matt Calkins, CEO at Appian. “With Appian’s BPMS, Mercer will see a vast improvement in productivity while the organization augments its overall business processes.”

Appian’s BPM offering provides both business and IT users the skills to effectively use, customize, and develop on Appian Enterprise, and to leverage the BPM suite for greater ROI. Over the year, Appian has developed dozens of horizontal and vertically-focused solutions in the areas of sourcing and procurement, compliance, government, finance and human resources.

About Mercer HR Services
Mercer HR Services employs 4,100 professionals in major international service centers located in Melbourne, Australia; Toronto, Canada; Dublin, Ireland; and London, England. In addition, 1,600 professionals work in four major U.S. service centers located in Norwood, Mass.; Dallas and Houston, Tex.; and Deerfield, Ill. Mercer HR Services offers one of the most flexible and comprehensive HR services platforms available and provides complete outsourcing solutions for retirement plan administration and program management, health and benefits administration, absence management, and Business Process Outsourcing for HR services.

Mercer Human Resource Consulting is a global leader for HR and related financial advice and services, with more than 15,000 employees serving clients in over 190 cities and 42 countries and territories worldwide. The company is a wholly owned subsidiary of Marsh & McLennan Companies, Inc., which lists its stock (ticker symbol: MMC) on the New York, Chicago, and London stock exchanges. For more information, visit mercerHR.com.


About Appian

Appian delivers an enterprise platform for digital transformation that makes it easy for organizations to move fast and revolutionize the customer experience. Powered by industry leading Business Process Management (BPM) and Case Management capabilities, Appian’s low-code approach radically accelerates the time it takes to build and deploy powerful, modern applications, on-premises or in the cloud. The world’s most innovative organizations use Appian to revolutionize their customer experiences, transform their business operations, and master global risk and compliance.