Bank of Tennessee Selects Appian BPM for Loan Origination
Modernizes Legacy Systems with Native Mobility and Social Collaboration Interface
RESTON, Va.–July 24, 2012– Appian, the global innovator in enterprise and cloud-based business process management (BPM) software, today announced that Bank of Tennessee, a financial services leader in the greater Tri-Cities area for more than 35 years, has selected the Appian BPM Suite for its process improvement efforts, starting with its loan origination processes. Appian will integrate with disparate legacy systems, overlaying them with a more flexible, natively-mobile architecture and social interface. Bank of Tennessee will focus first on consumer mortgage loans, but will ultimately expand the Appian system to cover other loan types and core processes.
“We are aggressively working on technological changes that will deliver meaningful improvement in our customers’ experiences, and Appian plays a large part in that,” said Roy L. Harmon, Jr., President/CEO at Bank of Tennessee. “The Appian platform makes our loan officers mobile, gives them the systems integrations they need to do their work, and allows them to collaborate with a simple social interface.”
Bank of Tennessee chose Appian not only for its mobile and social features, but also for its capabilities in comprehensive dynamic case management. Loan origination involves a combination of structured automation and unstructured human interaction and collaboration. It also creates volumes of paperwork that must be reviewed, approved and maintained. Appian ensures efficiency in straight-through processing and better, faster decisions in human collaborations through its suite of integrated process, business rules, content management and collaboration features. Appian will also enable a web self-service channel for customers.
Appian will ultimately integrate with Bank of Tennessee’s core records system, its imaging system, and other ancillary systems. Making all of that power available on an iPad/iPhone, Android or BlackBerry means Bank of Tennessee’s loan officers can interact with customers to initiate, check on, or modify a loan request from anywhere.
“Appian is a platform that melds the best of work process automation with the innovations required for mobile and social business,” said Matthew Calkins, President and CEO of Appian. “We welcome Bank of Tennessee to the Appian community and look forward to helping them grow a rich BPM program.”
Appian delivers an enterprise platform for digital transformation that makes it easy for organizations to move fast and revolutionize the customer experience. Powered by industry leading Business Process Management (BPM) and Case Management capabilities, Appian’s low-code approach radically accelerates the time it takes to build and deploy powerful, modern applications, on-premises or in the cloud. The world’s most innovative organizations use Appian to revolutionize their customer experiences, transform their business operations, and master global risk and compliance.