January 12, 2009

Appian Customer Concur Wins 2008 Innovative Solution Award from DM Review

Award Recognizes Innovative Deployment of Business Process Management Software Delivering Real Business Value

VIENNA, Va.—January 12, 2008 Appian, an innovative global provider of business process management (BPM) technology, today announced that Appian customer Concur, the leader in on-demand Employee Spend Management services, received the prestigious DM Review 2008 Innovative Solution Award in the BPM category. The award, judged by the DM Review editorial team, was created to recognize solutions that are groundbreaking and provide quantifiable business value.

“The caliber of submissions we received this year was extremely high,” said Julie Langenkamp, Editor-in-Chief at DM Review. “In the BPM category, Concur stood out for the impressive scope and speed of their implementation, having a BPM Center of Excellence approach that focused on both business and technology goals, and for delivering real financial benefit to the company.”

Concur’s award-winning solutions streamline business travel and expense reporting, and improve invoice processing – delivering rapid ROI by helping companies increase efficiency, control employee spend and drive down operational costs. Because organizations of all sizes depend on Concur, the company understands the vital importance of effective business processes. Concur deployed the Appian Enterprise BPM Suite to streamline critical client-facing processes, reduce operating costs by improving internal controls, and provide enhanced visibility and actionable process analysis, both in real-time, and for continuous process improvement efforts. With more than 50 managed processes implemented to-date with Appian, Concur has seen an average reduction time for process completion of 20 percent, and realized significant annual cost avoidance.

“This award is recognition of Concur’s drive to improve our quality of service through constant innovation,” said Cristen Rankin, Senior Process Analyst at Concur. “Appian’s easy-to-use and comprehensive BPM platform is crucial in helping us reduce cost, increase both efficiency and quality, and achieve our overall goal of process maturity.”

“Concur is an innovative company with a talented team and a great understanding of the value of process improvement,” said Matthew Calkins, president and CEO of Appian. “We are proud that DM Review has recognized the results of our work together.”


About Appian

Appian delivers an enterprise platform for digital transformation that enables organizations to revolutionize their customer experience, optimize their business operations, and master global risk and compliance. Powered by industry leading Business Process Management (BPM) and Case Management capabilities, Appian’s low-code approach radically accelerates the time it takes to build and deploy powerful, modern applications, on-premises or in the cloud. For more information, visit www.appian.com.