April 7, 2014

Appian Congratulates Queensland Government on Planning Institute of Australia’s National Process Improvement Award

State Assessment and Referral Agency Recognized as Innovative “One-Stop Shop” for Improving Planning Processes

Reston, Va.— April 7, 2014 —Appian, the market leader in modern business process management (BPM) and Case Management software, congratulates the Queensland Government Department of State Development, Infrastructure and Planning (DSDIP) for being awarded the national planning process accolade by the Planning Institute of Australia (PIA). DSDIP, the lead state agency for land use planning in Queensland, was recognized for its “one-stop-shop” State Assessment and Referral Agency (SARA). SARA uses the Appian BPM platform to accelerate the assessment and approval cycle for development projects, driving process efficiency and transparency of critical project data.

DSDIP was previously recognized by the PIA as the overall winner of the 2013 Queensland Awards for Planning Excellence. The Agency has now been named the National Improving Planning and Processes Practices Award winner as well. SARA is delivering a coordinated, government-wide approach to the state’s assessment of development applications that has created the most efficient and effective planning and development system in Australia.

“SARA has leveraged Appian solutions to adopt a modern business platform that supports the efficient assessment of state planning interests, which in turn facilitates development and economic growth,” said Ross Larsen, Systems Innovation Team Manager, SARA. “DSDIP is honored to be recognized for this positive initiative as part of its broader planning reform program.”

On July 1, 2013, DSDIP launched SARA to reorganize and streamline the state’s role in the assessment of development applications covering everything from high-rise building permits to clearing vegetation. DSDIP sought out Appian to build a completely new system that would support the efficient on-line operation of SARA for the department, other state agencies, and developers. Appian was able to develop and deploy the system in less than three months, creating a single agency assessment point for development applications, where the state has jurisdiction and decision making authority. SARA’s Appian platform provides all parties involved in the assessment process with greater visibility into project statuses and the ability to communicate to key stakeholders in real-time.

The Appian BPM Suite is a modern Work Platform that empowers all employees in an organization to make smart and efficient decisions, and take rapid business action. Appian discovers and unites enterprise data, connects users through social and collaborative engagement in the context of business data, and provides the leading BPM platform to execute business processes, enforce rules, and ensure all actions taken by users are in accordance with corporate policies and procedures. Appian delivers its full suite capabilities on-premise and in the cloud, on the desktop and on all major mobile device platforms.

“SARA is an example of a state government initiative that has enhanced business performance and client service throughout the entire state of Queensland,” said Karen Astley, Regional Vice President, Asia-Pacific at Appian. “We heartily congratulate DSDIP on another well-deserved recognition for this outstanding program.”


About Appian

Appian delivers an enterprise platform for digital transformation that makes it easy for organizations to move fast and revolutionize the customer experience. Powered by industry leading Business Process Management (BPM) and Case Management capabilities, Appian’s low-code approach radically accelerates the time it takes to build and deploy powerful, modern applications, on-premises or in the cloud. The world’s most innovative organizations use Appian to revolutionize their customer experiences, transform their business operations, and master global risk and compliance.