Appian Announces Record Results for 2007
BPM Leader Reports Best Revenue Year in Company History and Strong Momentum into 2008
VIENNA, Va.— January 21, 2008— Appian, an innovative global provider of business process management (BPM) technology, today announced that results for 2007 were the best in the company’s eight-year history, with record results in new customer success, existing customer up-sells, and overall revenue. For the second year in a row, Appian’s new customer-acquisition growth rate was greater than 160 percent. The upward trajectory through the year led to Q4 results of the second-highest customer bookings in the company’s history, expansion of its solution-delivery partnership footprint, and a substantial year-end backlog of contracted orders that positions Appian for a strong and profitable 2008. “Our dedication to customers, and our commitment to ensuring that the benefits of BPM are maximized across all levels of their business, resulted in many significant new contracts within our existing installed base,” said Matthew Calkins, Appian president and chief executive officer. “That, in combination with our slate of new customer wins across several high-growth market sectors, made 2007 a banner year for Appian.”Customer Success
Several leading firms chose Appian in the fourth quarter of 2007, including United Parcel Service, Swiss Re (the world’s leading and most diversified global re-insurer), and Crawford & Company (the world’s largest independent provider of claims solutions), among others. High customer satisfaction in these and other markets also led to up-sells throughout the year. Appian booked substantial new contract awards with several existing clients, including AGF, Mercer, Archstone-Smith, World Bank, Instill, Pearson, FDIC, and the U.S. Army.
Sami Hassanein, director of EBPM Platforms at Swiss Re, said, “Appian offered us a mature, stable, easy-to-use, and rich BPM platform. Its workflow capabilities will be our primary focus. The Appian product perfectly integrates into our existing product landscape. Additionally, we received excellent and professional support and commitment from the Appian team during the evaluation project, which also enables us to look forward to a long term future together.”
Michael Fortini, director of compliance at Pearson plc, said, “We implemented the Appian Compliance Manager as a way to leverage the BPM platform for crucial financial processes including continuous testing, which helped us evolve from a manual system and audit based approach and delivered great benefits in information access for auditing and compliance verification purposes. We have found both Appian’s technology and people to be top-notch, and anticipate increased returns as we implement new features and enhancements.”
Partner Program Expansion
Appian continued to strengthen its global go-to-market position with a host of new strategic channel partnerships in 2007. In Q4, the company inked agreements with Cape Clear (the Enterprise Service Bus platform leader), Innovass (in Spain), SMART (a U.K. expansion of Appian’s existing U.S. relationship), and Valion (in Switzerland). These new partners join earlier 2007 additions to the Appian partner program including Wipro and Saytam (both top five India-based solution providers), BearingPoint (for multiple implementations across EMEA), SAIC (for solution delivery to its defense client base), Advent Global (which has developed an integration framework for SAP), Web Results in Italy, and EXODUS in Greece.
Industry Analyst Recognition
Appian’s position as a BPM technology and market leader was recognized in 2007 by key industry analysts. In Q4, Gartner, Inc. positioned Appian in the leaders quadrant in its “Magic Quadrant for Business Process Management Suites, 2007.” Earlier in the year, Forrester recognized Appian as a leader in both “The Forrester Wave™: Human-Centric BPMS for Banking and Investments, Q3 2007,” and “The Forrester Wave™: Human-Centric BPM for Java Platforms, Q3 2007.”
“Appian will maintain its steadfast focus on making innovative BPM simple,” continued Calkins. “We are looking forward to building on our success in 2008 and beyond.”
Appian delivers an enterprise platform for digital transformation that makes it easy for organizations to move fast and revolutionize the customer experience. Powered by industry leading Business Process Management (BPM) and Case Management capabilities, Appian’s low-code approach radically accelerates the time it takes to build and deploy powerful, modern applications, on-premises or in the cloud. The world’s most innovative organizations use Appian to revolutionize their customer experiences, transform their business operations, and master global risk and compliance.