Business process management, known as BPM, is a holistic approach to creating nimble and customer driven companies. Customer satisfaction and revenue are two important focuses of business process management. BPM is a state-of-the-art technology solution that is becoming more and more popular. Superior BPM Suites are 100 percent web based with real time technology, allowing people in all levels from business to IT to benefit from the solutions. This software is utilized by various industries including banking and investments, the government, insurance, manufacturing, energy and utilities and more. BPM typically includes systems of process modeling and looking at “what-if-analysis” As well as effective ways to execute processes by utilization of automation software. It also looks at the most effective ways to monitor the processes and ways to implement the best optimization techniques.